Who we are
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last indefinitely until you clear them off your computer.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for indefinitely until you clear them.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.
Embedded content from other websites
Posts on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Reason for collection: Website enquiry or opt-in
Data collected: Your name and your email address
Source: Information that you provide by filling in either downloadable forms or online forms on our website
How it’s used: To record your details and contact you in relation to the online form you have completed. For example, to contact you about a Carer service you have enquired about or to send you information you have opted-in to receive.
Legal basis: Consent
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you have filled in a form or a google form on this website, your data is not held on this website it is all emailed to us immediately.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We send your data to our main Carer contact email. This is how we get your questions and if you want to register with us as a Carer.
Under the General Data Protection Regulation/Data Protection Act (2018), you have certain rights regarding your personal data, these include the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
You may exercise any of these rights by contacting us on our contact page.
You have a right to ask us to stop contacting you for marketing at any time. If you no longer wish to hear from us, please email us.
Where possible, we ensure that your data is stored within the European Economic Area (EEA), however some of our storage locations and service providers may be hosted outside of the EEA. When we do need to transfer your personal data out of the EEA, we ensure one of the following safeguards are in place to provide a similar level of security of your data:
- Your personal data has been transferred to a country that has been deemed to provide an adequate level of protection for personal data by the European Commission; or
- The hosting environment we use has specific contracts, codes of conduct or certification mechanisms in-place which have been approved by the European Commission; or
- Where we transfer data to the United States, we ensure our providers are certified as part of the EU-US Privacy Shield programme.
If none of these safeguards are available, we will only transfer your data with your explicit consent – which can be removed at any time by contacting us.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Visitors to the website can download and extract any location data from images on the website.